Using Social Networks for Branding and Increased Traffic

Social networking is a unique tool that is bringing people together for social and business interaction.  Networking sites have also become a valuable SEO tool as it offers a variety of portals for you to advertise your company, what it can offer and gain valuable search engine credibility by staying trustworthy and maintaining a legitimate public profile.  

Networking sites are a free and effective way to drive traffic to your website.  By creating profiles on various networking sites you are able to put your business out there to be seen my millions and potentially send new business your way.  

When people browse the networking sites they do it in very similar ways as they do on Google or Yahoo.  They type in specific keywords to find what they’re looking for.  Implementing basic SEO strategies when putting your profile on these sites is a valuable tool for people and search engines to be able to find you.

When getting involved with social networking sites it is important to not only put your information on there but to be involved with what the site offers.  A lot of these sites are blog sites where you can get involved in discussions pertaining to your business.  The more you are involved and the more blogs you post the better chance you have of the search engines picking it up and increasing your positions in the rankings.

Be very wary of spamming.  Posting keyword stuffed blogs and irrelevant articles all over the place will cause the search engines to devalue your content and drop it from valuable ranking spots.  Make sure you post content that is valuable and important to your reader.  This should not be a hard thing to do if you are running an honest business and have a genuine belief in the goods or service you are providing.  

Keep your friends close and your enemies closer.  Well, hopefully you don’t have too many enemies but when participating in social networking sites it’s important to maintain a positive image as “bad press” goes a long way.  If you are encouraging inappropriate activity or being a general nuisance on these networking sites it’s very easy to build up a lot of negative comments.  These bad remarks will not only tarnish your companies name and good standing but the search engines are very aware when negative comments are out there and if in abundance they will rank very high when people do searches around your important keywords or company name.  

By being actively involved in these networking sites not only promotes your business and helps with search engine rankings but allows you to interact with others in the same industry and can be a great tool for gathering information when doing research.  Honesty and integrity will go a long way in keeping your site at the top of the searches and keep you in good standing with the most important client of all….your customer.

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Posted 1 month ago

Parental Guidance How safe are the top social-networking sites for teens? We take them for a test run.

When I was in high school, I spent much of my senior year polishing up the prose that appeared in the little rectangle next to my photograph in the yearbook.

Seniors could write whatever they wanted in that tiny space. We filled it with references to our favorite music and soft drinks, and our friends' names.

Teens aren't much different today. It's just that their yearbook equivalents are online at social-networking sites like MySpace.com. On their MySpace pages, teens list their favorite music and drinks, and add links to their friends' pages. Instead of signing each other's yearbooks, they post comments on each other's pages.

But teens can also meet up with strangers on these sites -- and that's where the problems arise. Young girls in several states have been sexually assaulted by men they met on MySpace, according to law-enforcement officials. The family of one 14-year-old Texas girl who was assaulted is suing MySpace in Texas state court for not providing adequate safeguards. And the site's sometimes-racy content is under fire generally for being an unsafe environment for teens.

MySpace says it doesn't comment on individual members' online or offline activities, and it declines to comment on the suit. The site has been beefing up security measures for its youngest users, 14- and 15-year-olds. It has also added privacy protections for all users and has started an educational campaign to help parents teach their children not to put identifying personal details on their Web pages.

Sensing an opportunity, many other sites have started promoting themselves as safer for teens. I decided to try out a few big names and newcomers to see if any are safer than the others. In one instance, I gave a site a false birth date in order to register as a teenager. In another, I gave a false birth date for my child. Here's what I found.

MYSPACE

Setting up a MySpace profile is incredibly easy, which is one reason the site is so popular. Click a few buttons, answer some questions and you've got a rudimentary page. The site, owned by News Corp., allows you to keep some personal information, such as birth date and home town, private. But it automatically displays age, home state and zodiac sign.

Unlike most other sites, which give users a template for their pages, MySpace allows much more personalization -- which leads users to compete for attention. Many pages have elaborate background photographs, and many play music when you land on them. Some users also post provocative photos and use racy language. Many disclose their school and hometown. And as with many other social-networking sites, people who aren't members can view MySpace profiles as well.

The Los Angeles-based site also focuses on meeting new people. The front page of every profile lists details "About Me" and "Who I'd like to meet." Despite declining to describe who I'd like to meet, as soon as I joined, my inbox was full of emails, many of them from bands I'd never heard of or women in low-cut shirts, wanting to be my friend.

Then there are chat rooms. It was a little scary to be invited to join a singles group where the other people were 14- and 15-year-olds wondering why they had been invited to join. An older user warned the youngsters to leave the group because it was full of "net stalkers." Unlike other social-networking Web sites, MySpace does not post warnings in the chat rooms, although users can click on the "safety tips" link from most pages. And since I was invited to join the group, MySpace has started marking such groups as "mature" and prevents users under 18 from joining.

[Image]

A Page of One's Own

A look at the visitor traffic at select social-networking sites. Figures represent unique visitors, in millions.

JUNE '05 JUNE '06 PCT. CHANGE*
MySpace.com 17.7 52.3 196%
Classmates.com sites 18.0 14.0 -22
Facebook.com 6.1 13.8 126
YouTube.com N/A 13.4 N/A
Spaces.MSN.com 3.9 8.7 124
Xanga.com 8.1 6.8 -16
Flickr.com 1.1 5.9 451
360.Yahoo.com N/A 4.7 N/A
LiveJournal.com 6.3 4.1 -34
MyYearbook.com N/A 4.0 N/A
Hi5.com 3.4 2.1 -39
Tagged.com 0.7 1.8 154
Bebo.com 1.6 1.7 5
Friendster.com 1.1 1.4 20
TagWorld.com N/A 1.3 N/A
43Things.com N/A 1.2 N/A
Sconex.com N/A 0.5 N/A
LinkedIn.com 0.2 0.3 39
Orkut.com 0.05 0.3 426
XuQa.com N/A 0.1 N/A
Cyworld.com N/A 0.09 N/A
Percentage changes are based on unrounded numbers. Source: comScore Media Metrix

MySpace has added a feature that lets users specifically block friend requests from bands, as well as people who don't know your last name. And the site is studying ways to make it harder for young teens to meet adults on the site. It recently added a feature that prevents adults from sending private emails to members under 16 whose last names they don't already know. But this hinges on the honor system. MySpace doesn't attempt to verify ages, so kids and adults who lie about their age can avoid these controls.

Additionally, MySpace says it aims to remove adult content from the site, and reserves the right to ban users who post inappropriate content.

"Our top priority right now is to find or build the right set of technologies that will make the Internet and MySpace safer for teens," says MySpace Chief Safety Officer Hemanshu Nigam. But, he adds, "whatever technical solutions we implement can only be successful if they're coupled with a mom or a dad teaching their teens how to be safe online."

XANGA

Setting up a Xanga account is even more streamlined than setting up a MySpace account. Just a few questions, and you're ready to go. Xanga lets you choose whether you want your birth date and other personal information to be shown on your page. It also has three levels of protection for everything you post on your site. Private postings can be viewed only by you. Protected postings can be viewed only by your designated friends. And public postings can be read by anybody.

Xanga, which is oriented toward blogging, has just introduced a rating system where users rank the adult-content level on their own or other blogs. Xanga members cannot see EX, for "explicit," content unless they prove they are 18 by registering with a credit card or faxing some other form of identification. Users can also flag content on other blogs that, for example, contains underage nudity. Xanga says that as of July 11, users had submitted 109,978 ratings and 42,235 flags.

Overall, Xanga feels like a pretty safe space. In large part, that's because it doesn't offer private communications between members. If you want to talk to someone, you have to leave a public comment on his or her blog.

Xanga has a few social-networking-type features, such as letting people build profiles and link to their friends' profiles. But in an interview, Xanga.com Inc. Chief Executive John Hiler says the New York-based site won't add instant messaging, chat or other private communication features until "we feel comfortable that we could have safety features built into them."

FACEBOOK

When I went to college, the facebook was a pamphlet with pictures of every freshman, his or her name and hometown. Facebook.com was originally designed to bring that idea online, with students at various colleges, as well as alumni, faculty and staff, posting information on the site. It has since expanded to certain high schools and offices.

The nice thing about Facebook is that it restricts members to their own school or organization; the site tells if you belong by looking at your email address. Unless you specifically allow someone outside your school to become your friend, that person can't see the details of your profile. Within your network, you can put different privacy settings on each piece of information on your profile.

Setting up a Facebook profile was a snap. Using a free email address offered to all alumni by my college, the University of Chicago, I joined the school's Facebook community. With an email confirmation, I was able to join the community.

Immediately, I noticed a difference between Facebook and other sites. Because people are in a smaller community, they use their real names and the information seems less fantasy-related. (Although I did wonder if Paul Wolfowitz knew that his profile on Facebook describes his job as "chillin at the World Bank." The University of Chicago says the email address on the profile is valid but definitely doesn't belong to Mr. Wolfowitz. Mr. Wolfowitz confirmed that he didn't create the entry.)

Facebook encourages networking -- although on a limited scale. You can search for people within your university by age, degree program, political views and "relationship status." Like Xanga, the vibe of the Palo Alto, Calif., site is fairly innocent, with people listing their majors and student activities. Facebook Inc. Director of Marketing Melanie Deitch says that some people create fake profiles, but that most prefer to use their real names. And using real names encourages them to behave the same way online as offline. Users can report false pages by clicking a "report abuse" button, and the site says customer support responds to all potential abuses within 24 hours.

HI5

Hi5 started out as a site aimed at Indian youth and is now one of the most global social-networking sites. Setting up an account was simple, with lots of choices for privacy settings, including "hide age" and "hide location."

Like MySpace, Hi5 user profiles are viewable by non-Hi5 users, and Hi5 promotes networking among users. Users can email each other and search for users by age and relationship status. Still, Hi5 does seem to try to promote safety. Along with its privacy settings, in the chat rooms it prominently posts a list of safety tips reminding users not to provide personal data or arrange to meet online friends offline.

At the same time, the site seems to attract a pretty random cast of characters. When I joined the San Francisco group, supposedly for people who have the city as a hometown, I ran across a bodybuilder from Egypt and a Peruvian girl posing in her underwear.

Hi5 Networks Inc., San Francisco, says the site focuses on vetting member profiles more than policing who joins groups. Hi5 Chief Executive Ramu Yalamanchi adds that in groups, users have a measure of privacy: They can see each other's photos but not the rest of their profile. (Still, if you click on the user, you go to his or her profile page.)

BEBO

Bebo is so popular in the U.K. that by some accounts it has surpassed MySpace there. It also has the most lax age-verification procedures of all the sites I tested. It says you must be 13 to register, but I was allowed to enter "my age is secret" instead of an actual date. Bebo says it has subsequently changed this feature to require users to enter a date.

I did appreciate that Bebo alerted me to enter only the first letter of my last name on my entry form or else it would appear on my profile page. It also automatically limits contact information to your designated friends and groups. At the same time, however, it doesn't limit private emails between members and allows them to call each other via Skype, the online phone service.

It also has a nice, clean interface, with fewer ads than Hi5. But like Hi5, Bebo doesn't seem to police its groups. To get some friends, I listed myself as an alumna of the University of Chicago. But when I perused other supposed alumni, I ran across a 13-year-old Latino girl from Chicago and a 17-year-old Puerto Rican rapper from Chicago, neither of whom appeared to be alumni. Now those people can see my profile and contact me.

Bebo Inc., San Francisco, says it is in the process of stepping up the policing of school groups to make sure that members are within the appropriate age range. Bebo also has hired British Internet security expert Rachel O'Connell as chief safety officer.

"It is our intention to make Bebo one of the most hostile environments for users with ill intent," says a spokeswoman.

TAGGED

Tagged promotes itself as a safe place for teens and lets only kids ages 13 to 19 join the site. In order to check out the site, I made up a birthday that would make me seem 16. While interviewing Tagged officials later on, I informed them of this, and they raised no objections. To make sure people don't sign up their friends without their knowledge, the site sends an email verification.

When I made it into the site, I was immediately bombarded by pop-up ads. Every single page was covered with ads -- I often ended up clicking on one when I thought I was going somewhere else on the site.

And the site isn't exactly strait-laced. The front page has chat rooms labeled "flirt room" and "dating room." The chat was wildly suggestive, and there were warnings at the bottom of the page: "Be Smart. Don't post personal information about yourself, your phone number, or your address in Chat."

Also, I wasn't able to make my profile as private as I would've liked. I went into my account settings and blocked people from sending me instant messages and kept my city private. But, as on MySpace, I couldn't prevent my age and state from being automatically displayed.

Like many social-networking sites, Tagged also offers software that imports member's address books onto the site. I decided to try it, by importing my AOL address book, but was shocked when two people in my address books started receiving emails from Tagged asking them to join the site. A colleague forwarded me several of the notes: "hey, i'm on Tagged Get on Tagged so we can talk! Julia."

Tagged Inc. Chief Safety Officer Louis Willacy says that I must have mistakenly checked a box that allows the site to send the emails. He also says the San Francisco-based company randomly monitors chat rooms to check for inappropriate comments and discussions.

In terms of privacy, Mr. Willacy adds that, unlike at sites like MySpace.com, nonmembers can't see Tagged members' profiles. And Tagged Chief Executive Greg Tseng says the company is trying to figure out how to unclutter the advertising.

IMBEE

Imbee is designed for kids ages 8 to 14 and their parents. Parents must approve their kids' registration, and although the site is free, parents must submit a credit card to validate their identity. To get into the site, I had to supply some false data: I registered as a parent and then set up an account for my daughter, saying she was 10 years old. In fact, she's not old enough to be eligible to join. As in the case of Tagged, I informed Imbee officials later on, and they raised no objections.

Imbee allows parents two levels of control for the kids' accounts: monitoring, which means parents are notified of changes and communication after it happens, and approval -- which means parents must approve the kids' messages and account changes before they can go through. I chose the slightly less draconian monitoring level.

But Imbee's privacy is so strict that the site felt strangely empty. You can't search for other members unless you already know who they are and they give you their Imbee profile name. And there are no groups or chat rooms. So unless you know someone else who is already on the site, there's really no one to talk to.

Imbee says it is working on ways to help kids talk to each other on the site. Already, Imbee mails business-style cards to kids who join, so they can tell their friends about the site. Jeanette Symons, founder and CEO of Industrious Kid Inc., the Emeryville, Calif., start-up that runs Imbee, says the company plans to build group sites where kids can interact safely around themes like sports or celebrities.

* * *

After a week in the world of social networking, I came to some conclusions. Really young kids (say, under 13) probably shouldn't be on any of these sites except possibly Imbee. Slightly older kids might do best on Xanga, where opportunities for strangers to connect are limited but the site doesn't have the strict feeling of Imbee. And Facebook is the best option for high-school and college students -- because ultimately the Internet is safest when used for networking with people you already know, or might know, in real life.

—Ms. Angwin is a staff reporter in The Wall Street Journal's New York bureau.

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Posted 2 months ago

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Posted 3 months ago

The launch years of today’s most popular websites

 

How long have today’s most popular websites been around? This is a survey of when today’s top 50 websites began their lives.

What we here at Pingdom wanted to discover when we made this survey was not just how old the most popular sites are, but to see if we could discover any interesting trends based on that, and we think we did.

For the extra curious we’ve also included a table with the individual launch years for all of the top websites at the bottom of the article.

 

A note about site inclusion/exclusion: We based this chart on the Alexa top 50 sites in the US. We should note here that we filtered out a few sites from the top 50 because we considered them sites that people don’t normally visit. Some ad networks (like doubleclick.com) always end up in artificially high positions due to the way Alexa measures, for example. We tried to focus on websites that people actually use. After the filtering, we ended up with 42 sites (the list is available at the bottom of this article).

A few observations

Although the above chart pretty much speaks for itself, especially with the red trend curve, here are a few observations based on the data we collected.

  • 43% of today’s top sites were started in 1996 or earlier.
  • The three “biggest” launch years, from largest to smallest: 1996, 1995, 2005.
  • The sites launched in 1995, 1996 and 2005 together account for almost 48% of the top sites.
  • Fun fact: The oldest site in the current top 50 is IMDB.com, which launched on the Web in 1992. The youngest is Bing.com, launched this year.

Calculations were based on the filtered number of sites, i.e. 42. (See explanation under the chart for how we came to that number.)

Some thoughts and things to consider

The Web is still young (a teenager in human years), so it’s difficult to draw any long-ranging conclusions from the gathered data, but we can at least make some reasonable assumptions (and pose a few questions) based on it.

  • The peak at 1995-1996 is when the Web really started to take off, so understandably a lot of big properties launched websites back then (including traditional media like the New York Times and CNN).
  • The slump around 2000-2001 is also understandable. That’s when the dot-com bubble burst.
  • Question: Was the time around 2005 an unusually creative and productive (and successful) era on the Web, or is it a matter of the cyclic rise and fall in popularity of websites? Will we in two years’ time see a peak around 2007 instead of 2005 if we perform the same survey, i.e. do most websites “peak” after around four years?
RT @tweetmeme The launch years of today’s most popular websites | Royal Pingdom http://tinyurl.com/nxs8hp

 

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Posted 3 months ago

How we got from 1 to 162 million websites on the internet

 

According to the latest numbers, there are more than 162 million websites on the internet today. We have come a long way since the first baby steps of the World Wide Web. Back in January of 1996 we had 100,000 websites, and if we go back to mid-1993 there were only a total of 130 websites. Not much need for Google in those days…

So how has the number of websites grown over time? Here is how we got from 1 to 162 million websites:

The graph covers December 1990 to March 2008.

The world’s first website

Wonder about that one, single website back in December of 1990? That was info.cern.ch, the first-ever website and web server, created by Tim Berners-Lee (inventor of the WWW).

It’s amazing how the web has gone from consisting of just this first little web page to the huge network of millions and millions of websites that it is today, and how pervasive the web has become in our society. We do our banking online, read our news online, have our encyclopedias online, meet friends online. And all this has happened since 1990.

Notes on the numbers

The definition of what counts as a website varies, but the numbers here are hostnames connected to sites that respond. The numbers from Netcraft (August 1995 and onward) include parked pages as well, so it is larger than the number of “active” websites.

 

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Posted 3 months ago

Why Hulu Succeeded as Other Video Sites Failed

Many people watch free, advertising-supported episodes of shows on sites like Hulu.

Why were so many people in the technology world wrong about Hulu? It was an idea that seemed like a relic of the worst excesses of the dot-com era: a portal for content run by a joint venture of media companies. Could any venture have more going against it?

Portals, of course, are passé in a world where search engines point people to content spread all over the Web. Who needs professional content when users make their own? And if there is anything more clueless than a big media company, the Silicon Valley wisdom goes, it is a joint venture of several media companies bound to undercut one another with crossed agendas.

Yet Hulu, founded in March 2007, is triumphant when most other video sites have languished.

Most recently, Joost has retrenched and its chief executive, Mike Volpi, has left that spot to join Index Ventures, one of the company’s backers. Joost was notable mainly for the pedigree of its founders, Niklas Zennström and Janus Friis, who have been known to upend traditional industries. Their free Kazaa file-sharing service continued the work of Napster in undercutting the $15 price for CDs. And Skype, the Internet phone service, continues to cause trouble for the cartel of phone companies and governments that keep international phone rates high.

In television, however, the empire struck back. Here are a few reasons Hulu has been successful where others failed:

Putting Network TV on the Internet Is Not Disruptive

The business model of TV networks is free programs paid for by ads. There is nothing technically or financially revolutionary about putting shows on the Internet. And thus the networks didn’t have a weak spot that could be exploited by a newcomer, as Kazaa and Skype did in their industries. Joost hoped that a twist on Kazaa’s peer-to-peer technology would reduce the transmission costs of Internet video, but the price of bandwidth has fallen so much that this didn’t provide any edge. Ultimately, the networks had all the power to decide which sites could distribute their programs. While CBS chose to spread its content widely, there was nothing that forced NBC and Fox to license their content beyond Hulu, cutting out Joost and the others.

It seems odd to say, but “American Idol,” “Heroes” and the rest of the prime-time lineup have many millions of fans who don’t get the same satisfaction from YouTube (even though many of them turn to YouTube for other entertainment). So not only did Hulu have something people wanted, it had a brand promise that was clear and distinctive: Hulu is where you go for network TV. That’s different from YouTube, which is where you go to watch the biggest collection of video that isn’t on TV. Hulu, in effect, is Amazon.com to YouTube’s eBay.

Meanwhile, the brands of all the other video sites — Joost, Veoh, and so on — didn’t mean anything in particular at all. It certainly helped Hulu cement its position as the icon for professional content that the company built a particularly attractive and easy-to-use site. But I think being first with a critical mass of content and the right brand position was more important.

Hulu has proved that there is value in having a portal for video. People go there as well as to NBC.com and Fox.com. That’s why Disney has decided to bring ABC into the venture. But that value is modest compared to the power of the companies that actually create the programming. If a company like Hulu demanded too much of a cut of the ad revenue, a network certainly could pull its programs off and its audience would still only be one click away. That’s why it makes sense for Hulu to be owned by the main networks it distributes. It can help its owners mainly by making it easier for them to find viewers and only secondarily making a profit. Joost and the rest needed to make money, and enough of it to satisfy venture capital investors, by negotiating a large enough share of the ad revenue with the networks.

All this makes me believe that Hulu is an exception that proves the rule. Running a portal is a very tough business and unless you have exclusive access to very valuable content, along with a distinctive brand premise, you are not going to be able to make much money with one.

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Posted 4 months ago

How Much Did Michael Jackson Rock the Web?

As news of Michael Jackson’s death began to spread last Thursday, the crush of people flocking to the Web for information overloaded several Web sites and services, causing AOL’s instant messaging service, news sites, Twitterand Wikipedia to buckle under the strain.But just how much traffic are we talking about? Compete, a Web analytics firm based in Boston, crunched some numbers and came up with a few data points to help illustrate the surge.It found that there were 9.98 million queries for the terms “Michael” and “Jackson” across the top 25 search engines and news and social media sites in the week ended June 27. Compete said that was more than 24 times the number of queries for information using the terms “Iran” and “election” during the week before.Google, which said that its systems initially interpreted the spike in searchesas an attack, fielded the most requests, handling 61 percent of the queries.Yahoo Music pulled in a hefty 45 percent of Web surfers seeking the pop maestro’s albums, music videos and merchandise, according to Compete. YouTube ranked a distant second with 23 percent.Compete said Yahoo’s dominance was probably a result of spillover from its coverage of Mr. Jackson’s hospitalization. Yahoo said its coverage broke traffic records, generating 800,000 clicks in the first 10 minutes that the story was posted.The increase in interest in Mr. Jackson’s legacy has been reflected in record-shattering sales of music, both online and at retail stores.

Michael Jackson Tops the Charts on Twitter

On Thursday, the unexpected news of Michael Jackson’s deathrocked Twitter as fans of the pop music star sought the latest information and posted their reactions to the news.One Twitterer by the name of toomarvelous wrote: “I don’t recall where I was when Buddy Holly died. But I’ll recall where I was when Michael Jackson died. I was on Twitter.” Another Twitter member, by the name of amorril, posted a message about Mr. Jackson’s period singing in a band with his older siblings, writing: “I remember listening to my Jacksons 5 album and loving them.” Hundreds of other users echoed short messages of grief at the news by simply posting the phrase “RIP MJ.”

Shortly after TMZ, a news entertainment site, published a report around 5 p.m. stating that Mr. Jackson had died after suffering a heart attack, thousands of messages expressing disbelief, grief and remembrances flooded the Twitter microblogging service, causing the site to load more slowly than usual and crash multiple times.Ethan Zuckerman, a fellow at the Berkman Center for Internet and Society at Harvard, tweeted that Mr. Jackson was a more popular topic on Twitter thanthe Iranian election or the recent flu outbreak ever were.“My twitter search script sees roughly 15% of all posts on Twitter mentioning Michael Jackson,” wrote Mr. Zuckerman. “Never saw Iran or swine flu reach over 5%.”By 7 p.m., all mentions of the disputed presidential election in Iran — as well as the death of another celebrity, Farrah Fawcett — were replaced on Twitter’s trending topic column by mentions of Mr. Jackson.

In addition, the “trending topics” on Twitter appeared to condense common mentions of Mr. Jackson’s demise, including misspellings of his first name, Michael.Biz Stone, one of the founders of Twitter, said in an e-mail exchange that Twitter often experiences a surge in usage around major events, but the high volume of messages flowing through the site on Thursday were “surprising nonetheless.”

“We saw more than double the normal tweets per second the moment the news broke—the biggest increase since the US presidential election (and Twitter has grown tremendously since then),” Mr. Stone wrote.

CNet also said that the first wave of unverified reports of Mr. Jackson’s death caused a skirmish on Wikipedia, as editors struggled with whether to update the pop singer’s entry in the online encyclopedia.

With Jackson News, a Surge in Web Traffic

Did your Internet connection seem slow Thursday afternoon? It very likely wasn’t your computer; it was the surge of interest in Michael Jackson’s hospitalization and death.

Akamai said that traffic to news Web sites spiked around 6 p.m. Eastern, clocking in at one point at 4.2 million visitors a minute. During the rest of the day, the sites tracked by Akamai never exceeded 3 million visitors a minute.

Some entertainment news Web sites including EOnline.com and PerezHilton.com appeared to load more slowly than normal. Sometimes they did not load at all, according to the observations of several reporters early Thursday evening.

Even Google had trouble keeping up. Between 5:40 p.m. and 6:15 p.m. Eastern, after TMZ.com had said Mr. Jackson had died, some visitors to Google News “experienced difficulty accessing search results for queries related to Michael Jackson,” a Google spokesman said.

AIM, the instant messaging service operated by AOL, collapsed for about 40 minutes amid all the Jackson attention. The service was “undergoing a previously scheduled software update” at the time, the company said in a statement to PC Magazine.

The company called the day “a seminal moment in Internet history.” It said: “We’ve never seen anything like it in terms of scope or depth. Historically, celebrity news prompts a worldwide outpouring with several key consumer behaviors — searching, sharing and reacting to the news followed by online tributes has become the modern way to mourn. Princess Diana was the first notable Internet example. Michael Jackson and Farrah Fawcett are the latest.”

The social messaging service Twitter had thousands of tweets about Michael Jackson every minute. “We saw more than double the normal tweets per second the moment the news broke — the biggest increase since the US presidential election (and Twitter has grown tremendously since then),” one of Twitter’s co-founders, Biz Stone, told a sister blog Bits.

Some TV news anchors took note of the slowdown. “My computer is having a very difficult time right now,” remarked Shepard Smith, a Fox News anchor, who surmised the delays were due to the intense interest in Mr. Jackson.

However, the servers for TMZ.com, which broke much of the news about Mr. Jackson, did not seem sluggish. TMZ held a live chat and even simulcast a local Fox affiliate’s coverage on Thursday evening.

Losing Michael Jackson

It’s been a rough week, especially for those of us who grew up in the 1970s. First, we lost Ed McMahon, who we always hoped would show up at our doorstep with a big check. Then, came news of Farrah Fawcett, who always got the bad guy and launched a hair revolution among us. But it was the shocking news (confirmed, then unconfirmed, then finally confirmed) of Michael Jackson’s death that rattled the online world the most.

The passing of the King of Pop set multiple records across Yahoo!. On our front page, the story “Michael Jackson rushed to hospital” was the highest clicking story in our history. It generated a whopping 800,000 clicks within 10 minutes and news of his death saw 560,000 clicks in 10 minutes. Also, the news area on our front page experienced five times the amount of traffic it normally receives.

Yahoo! News set an all-time record in unique visitors with 16.4 million people, surpassing our previous record of 15.1 million visitors on election day. Four million people visited the site between 3-4pm Pacific time, setting an hourly record. We also recorded 175 million page views yesterday, our fourth highest after Inauguration Day, the day after the Inauguration, and Hurricane Ike.

In Yahoo! Music, a staggering 21,000 people left comments on a blog post about the music legend. And over on Flickr, more than 4,000 Michael Jackson-related images have been posted in the last day, including art images labeled as “in tribute” and photos of spontaneous memorials all over the world, such as this Thriller “flashdance” in San Francisco.

Also, here’s a behind-the-scenes look at our search logs, revealing what our users were most curious about as they tried to reconcile the news:

Michael Jackson - including variations of his name and nicknames

Photos - especially for photos of his face and how it changed throughout the years; also, searches for “plastic surgery“

Videos - both videos of Michael Jackson and his music videos

Music - Jackson Five music and his solo work; also searches for his albums and songs

Songs - including lyrics, especially for hits like Thriller, Man in the Mirror, Billy Jean, and PYT

Questions - “did Michael Jackson die?”, “who is Michael Jackson?” (!!), “when did Michael Jackson die?”, “why did Michael Jackson die?”

Cardiac arrest - and other medical terms mentioned in the news

People - lots of searches for Jackson family members; notable friends like Quincy Jones, Elizabeth Taylor, his lawyer; ex-wives Debbie Rowe and Lisa Marie Presley; and his children

Elvis Presley - not just because of the Lisa Marie connection, but people want to know how old Elvis was when he died

Places - Holmby Hills, UCLA Medical Center, Encino, and his house location

Hoax rumors - given that TMZ.com was the first to confirm his death, people wondered if it was all true. Then came rumors of Harrison Ford and Jeff Goldblum’s deaths.

RIP Michael Jackson - was very prominent in Twitter

Drugs - for the pain killer Demerol and other variations/spellings

Celebrity death in threes - because apparently people are superstitious

How to moonwalk - because nobody did it better

And that’s just from yesterday…

Michael Jackson’s death was clearly a seminal event. And unlike in the 1970s, we all have a remarkable tool that brings the world together — informed and connected — over those “I remember when…” moments.

Credit:  NY Times BITS Blog

 

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Posted 4 months ago